Systems thatchanged the work.

A project-led view of my strongest HR outcomes: digitisation, HRIS implementation, employee relations structure, recruitment savings, payroll correction and onboarding improvement.

2,000+Records digitalised15,000+Compliance scope70%Turnover reduction

2,000+

Employee records digitalised

Modernised records management for a 59-year-old mental healthcare NGO by reorganising 20 years of employee documentation and creating a more searchable, auditable system.

15K+

Compliance support scope

Oversaw visa and licence compliance across 15,000+ employees while keeping breaches under 1% through weekly zero-outstanding checks.

70%

Turnover reduction

Reduced monthly turnover from more than 10 to 3 or fewer through counselling, growth discussions and targeted employee relations interventions.

50+

Recruitment and onboarding

Hired 50+ employees for property management roles, screened 20+ applicants per day and onboarded new hires and interns against operational needs.

5–10

Minutes per verification

Reduced onboarding compliance verification from 30+ minutes to 5–10 minutes and documented the process for consistent adoption.

USD 30K+

Recruitment cost optimisation

Renegotiated LinkedIn contract terms from USD 10,120 per year to USD 3,351 over three years, optimised Indeed spend by at least USD 500 per month and recovered RM7,000+ in EPF overpayments.

Case study areas

HR projects with
operational depth.

A closer look at how my HR work turns messy processes, compliance pressure and employee needs into practical operating improvements.

Project lenses

HRIS implementationEmployee relationsPayroll & complianceEmployee experience

HRIS Implementation

Led Info-Tech HRIS implementation across payroll, attendance, leave, scheduling, training, grievance and records management, replacing most manual processes and training employees on adoption.

Employee Relations Framework

Built formal ER and IR frameworks covering domestic inquiry, disciplinary workflows, grievance handling, PIPs, investigation protocols, escalation pathways and legal specialist support.

Payroll and Compliance

Ran payroll across four disbursement dates per month, corrected historical payroll errors, flagged non-compliance and managed contract stamping and statutory requirements.

Employee Experience

Established same-day HR inquiry support, centralised annual leave planning, documented SOPs and improved service response time by removing redundant process steps.